We strive to maintain a good flow of communication with our customers to help us in our aim for excellence. We don’t want to be just service providers – we want to be partners with our customers. Of course, it helps that we share the same goal: to help students achieve their potential.
We would like to extend our thanks to all our customers for keeping the lines of communication open. Special thanks go out to those of you who responded to our survey.
One of the methods we used to gather feedback was the Net Promoter Score (NPS). NPS measures the loyalty of our customers and consists of one question: How likely is it that you would recommend our company/product/service to a friend or colleague?